Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

📅 Last Updated

Effective Date: January 1, 2025

This Privacy Policy describes how AllCasinoGuides.com ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services.

Important: By using our website, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our website.

Information We Collect

📋 Information You Provide

We collect information you voluntarily provide to us, including:

Contact Information:

  • Name and email address (contact forms, newsletter signups)
  • Subject and message content (contact forms)
  • Communication preferences

Feedback and Surveys:

  • Survey responses
  • Feedback and comments
  • User experience information

Newsletter and Updates:

  • Email subscription preferences
  • Communication frequency preferences

🔍 Information We Automatically Collect

When you visit our website, we automatically collect certain information:

Technical Information:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Device information
  • Screen resolution

Usage Information:

  • Pages visited and time spent
  • Referring websites
  • Search terms used to find our site
  • Click-through rates
  • Download and interaction data

🍪 Cookies and Tracking Technologies

We use various technologies to collect information:

Essential Cookies:

  • Website functionality
  • Security features
  • User preferences

Analytics Cookies:

  • Google Analytics (website performance)
  • User behavior analysis
  • Content optimization

Advertising Cookies:

  • Google AdSense (if applicable)
  • Affiliate tracking
  • Personalized content

🔗 Third-Party Information

We may receive information from third parties:

Analytics Providers:

  • Google Analytics data
  • Search engine referral information
  • Social media analytics

Affiliate Partners:

  • Referral tracking information
  • Conversion data
  • Commission tracking

Public Sources:

  • Publicly available information
  • Industry reports and data

How We Use Your Information

🎯 Primary Uses

We use your information for the following purposes:

Website Operation and Improvement:

  • Providing and maintaining our website
  • Improving user experience and functionality
  • Customizing content based on preferences
  • Analyzing website performance and usage
  • Troubleshooting technical issues

Communication:

  • Responding to inquiries and support requests
  • Sending newsletters and updates (with consent)
  • Notifying about website changes or policies
  • Providing customer support

Legal and Safety:

  • Complying with legal obligations
  • Protecting against fraud and abuse
  • Enforcing our terms of service
  • Maintaining website security

Business Operations:

  • Managing affiliate partnerships
  • Processing business inquiries
  • Improving our services
  • Conducting research and analysis

Information Sharing and Disclosure

🚫 We Do Not Sell Personal Data

Important: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information in the following limited circumstances:

🤝 Service Providers

We may share information with trusted service providers who help us operate our website:

  • Web hosting services
  • Analytics providers (Google Analytics)
  • Email service providers
  • Customer support tools
  • Security services

These providers are contractually bound to protect your information.

⚖️ Legal Requirements

We may disclose information when required by law or to protect our rights:

  • Complying with legal process or government requests
  • Enforcing our terms of service
  • Protecting against fraud or security threats
  • Protecting the rights and safety of users

🔄 Business Transfers

In the event of a business transaction (merger, acquisition, etc.), your information may be transferred as part of that transaction, subject to the same privacy protections.

Cookies and Tracking

🍪 Cookie Policy

We use cookies and similar technologies to enhance your browsing experience and analyze website usage.

Types of Cookies We Use:

Essential Cookies

Purpose: Required for basic website functionality

Duration: Session or until you clear your browser

Can be disabled: No (website won't function properly)

Analytics Cookies

Purpose: Help us understand how visitors use our website

Provider: Google Analytics

Duration: Up to 2 years

Can be disabled: Yes (through browser settings or opt-out)

Advertising Cookies

Purpose: Display relevant ads and track affiliate conversions

Provider: Google AdSense, affiliate networks

Duration: Up to 1 year

Can be disabled: Yes (through browser settings or ad preferences)

Managing Cookies:

Data Security

🔒 Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

Technical Safeguards:

  • SSL encryption for data transmission
  • Secure server infrastructure
  • Regular security updates and patches
  • Access controls and authentication
  • Data backup and recovery systems

Organizational Safeguards:

  • Limited access to personal information
  • Employee training on data protection
  • Regular security assessments
  • Incident response procedures
  • Vendor security requirements

Important Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

🔧 Access and Control

You have the following rights regarding your personal information:

Access: Request information about what data we have about you

Correction: Request correction of inaccurate information

Deletion: Request deletion of your personal information

Portability: Request a copy of your data in a machine-readable format

Objection: Object to certain types of processing

📧 Communication Preferences

You can control how we communicate with you:

  • Email Newsletters: Unsubscribe links in every email
  • Marketing Communications: Opt-out at any time
  • Service Communications: Essential updates (cannot opt-out)

To update preferences, contact us at privacy@allcasinoguides.com

🌍 Regional Rights

EU/UK Residents (GDPR):

  • Right to be forgotten
  • Data portability
  • Restrict processing
  • Lodge complaints with supervisory authorities

California Residents (CCPA):

  • Right to know about data collection
  • Right to delete personal information
  • Right to opt-out of sale (we don't sell data)
  • Non-discrimination for exercising rights

📞 Exercising Your Rights

To exercise any of these rights, contact us at:

Email: privacy@allcasinoguides.com

Subject Line: Data Rights Request

Include: Your name, email, and specific request

Response Time: We will respond within 30 days (or as required by applicable law)

Verification: We may need to verify your identity before processing requests

Data Retention

⏰ How Long We Keep Your Information

We retain personal information only as long as necessary for the purposes outlined in this policy:

Contact Information:

  • Newsletter subscriptions: Until you unsubscribe
  • Contact form submissions: 3 years for support purposes
  • Business inquiries: 5 years for legal and business purposes

Website Analytics:

  • Google Analytics: 26 months (default setting)
  • Server logs: 12 months
  • Security logs: 24 months

Legal Requirements:

  • Tax records: As required by law (typically 7 years)
  • Legal proceedings: Duration of proceedings plus statute of limitations

Deletion Process:

When retention periods expire, we securely delete or anonymize personal information. Anonymized data may be retained for statistical purposes.

Children's Privacy

👶 Protection of Minors

Our website is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18.

Age Verification:

  • We require users to confirm they are 18 or older
  • Content includes age restrictions and warnings
  • Responsible gambling messaging throughout the site

If We Discover Child Data:

  • We will delete the information immediately
  • We will take steps to prevent future collection
  • Parents can contact us to request deletion

Parental Rights: If you believe we have collected information from your child, please contact us immediately at privacy@allcasinoguides.com

International Transfers

🌐 Cross-Border Data Processing

Your information may be transferred to and processed in countries other than your country of residence, including the United States.

Safeguards for International Transfers:

  • Standard Contractual Clauses (EU Commission approved)
  • Adequacy decisions by relevant authorities
  • Service provider privacy certifications
  • Additional safeguards as required by law

Service Provider Locations:

  • Web hosting: United States
  • Email services: United States/EU
  • Analytics: Google (global infrastructure)
  • Support tools: Various locations with appropriate safeguards

By using our website, you consent to the transfer of your information to these locations.

Changes to This Privacy Policy

🔄 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You:

  • Updated "Last Updated" date at the top of this policy
  • Prominent notice on our website for significant changes
  • Email notification to newsletter subscribers (for major changes)
  • Continued use of our website constitutes acceptance of changes

Significant Changes: For material changes that affect your rights, we will provide at least 30 days' notice and may require affirmative consent.

Review Regularly: We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

📞 Privacy Questions and Requests

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: privacy@allcasinoguides.com

Subject Line: Privacy Inquiry / Data Rights Request

Response Time: Within 30 days

What to Include in Your Request:

  • Your full name and email address
  • Specific privacy concern or request
  • Any relevant details or documentation
  • Preferred method of response

Data Protection Officer: For EU/UK residents, you may also contact our Data Protection Officer at dpo@allcasinoguides.com

Supervisory Authority: You have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.

🛡️ Privacy and Responsible Gambling

We are committed to protecting both your privacy and promoting responsible gambling. If you have concerns about gambling-related data or need help with gambling problems, please visit our Responsible Gambling page for resources and support.

Remember: You can always contact us to delete your account and personal information if you wish to stop gambling-related communications.